Office Policies

Contact Agreement

Business hours are Monday through Friday, 8:00 a.m. – 4:00 p.m. (with the exception of holidays). Office appointments are only scheduled on Mondays and Fridays. Emails, phone calls and text messages will only be answered during business hours. We appreciate your understanding.

Terms of Payment

Services Provided by Autumn Smith, NTP:

Prior to your initial session, a $300 deposit is required in order to hold your appointment. This shows your commitment to the process. Your deposit will work as a credit on your account. From your deposit your initial session, supplements, and/or follow up sessions will be deducted until the balance reaches zero, at which point you will begin paying at the time of service.

The initial session fee for a new client consultation is $160* and each follow up session is charged as follows:

25 Minutes – $45*
50 Minutes – $80*

All sessions must be paid at the time of service or in advance. Cash or check is preferred. There will be a 2.75% charge for all credit card transactions. Account deposits for credit are welcome.

Children 12 and under are free if at least one parent is an active client.

*Nutritional supplements are an additional cost, not included in session fees.

Services Provided by Nicholas Smith, RMT, Health & Wellness Coach:
Each Reiki session is $60 per hour. Reschedule at the time of service to receive $10 off your next session.

Shipping

There is a $13 fee for all drop shipments.

Cancellations and Missed Appointments

Appointments must be cancelled within 24 hours prior to your scheduled appointment time. If you miss an appointment, or cancel with less than 24 hours notice, your card will be charged for the amount of your scheduled appointment time. No exceptions.

Refunds

No refunds are allowed for services. Unopened, unexpired, nutritional supplements can be returned for a credit towards future supplement purchases.